Account deletion — Pastto

This page describes how to request the deletion of your account and its associated data in the Pastto app, developed by Pastopraxis (Polytechnic University of Bragança, IPB).

How to request deletion

1. Send an email to pastopraxis@ipb.pt with the subject "Account deletion - Pastto".
2. Include the email associated with your account in the app and your name, so we can identify the account.
3. The Pastopraxis team confirms receipt of the request and verifies your identity by email.
4. The request is processed and the account deleted within a maximum of 30 days, with confirmation by email once completed.

Data that is deleted

• Account name, email and password
• Profile photo
• Push notification token
• Authentication sessions and credentials

Data that is kept (anonymised)

The occurrence records you logged in the field (photos, videos, audio, notes and GPS location) belong to the flock monitoring history of your farm/organisation, shared with other users of the same team. For this reason, these records are not deleted along with the account — but they are no longer associated with your name or email: the authorship field is anonymised and only identifies "removed user".

Retention period

Authentication data (login, password) is removed from the main system as soon as the request is confirmed, within the maximum of 30 days stated above. Routine system backups, kept for disaster recovery purposes, are replaced in the normal backup cycle within an additional period of up to 30 days.

Questions

For any question about this process, contact us at pastopraxis@ipb.pt. See also our Privacy Policy.